ISSI follows a pre-tested staff management process to staff many of our service contracts, and that practice consists of the following five elements: staff planning, staff acquisition, staff training, staff tracking, and staff transition.
Our methodical strategic approach provides ISSI's clients with a candid and reliable experience, by selecting key accounts and making investments up-front. This is done by committing dedicated staff to support management of that account. While remaining focused on the clients' organization, culture, processes, and technical environment, ISSI has been able to deliver quality services custom-made to each client's needs in a cost effective and streamlined manner.
Minimizing time and effort involved in managing contractor staff, ISSI assumes full administrative responsibility for handling the client's consultant through continuous communication and reporting, as this enhances the client's visibility and regulates the flow of contractor vendors
Our systematic process helps ensure that our clients have the right number of people with the appropriate skill sets to fulfill business needs.
The project manager and any designated functional managers handle the process of dealing with day-to-day activities.
Job shadowing is performed for at least one week prior to the time of when a staff member is transitioning off any particular project.
When new staff joins the project, the project manager and the functional lead provides an orientation on the project. New staff orientation and project orientation are conducted only after the Confidentiality Form, Conflict of Interest Form, and Network Access Policy Form are signed. The orientation discusses the following topics:
- Background of the Project
- Current Status of the Project
- Introduction to the Staff and Consultants
- Overview of the Facility and Infrastructure
- Overview of the Project Processes (Time Reporting, Attendance, Status of Meetings, etc)
- Review of Confidentiality and Conflict of Interest
- Specific Job Duties and Expectations