Does your organization process complaints and cases manually? Or do you have an outdated system that is due for an upgrade?

"Solutions" in the market can be very complex. We made it our goal to provide organizations with a solution that is user-friendly, comprehensive, configurable, and seamlessly automates your workflow process. Bring efficiency and accuracy to your tracking process and automate time draining tasks.

3 Portal Solution

Consumer Portal
Give consumers an easy way to submit complaints and cases online
ECTS Management System
Manage the complaint and case handling from submission to resolution
License Portal
Creating an environment for respondents to participate in the investigation and resolution process

Feature Highlights:

  • Custom configurations per user and team
  • Online hearing filing
  • Data/document encryption
  • Configurable workflow settings
  • Eliminates manual processing
  • Reduce operating and maintenance cost